Work Location
Bangalore, KARNATAKA
Full Time
Job Duration
Full Time
L2 & L3 support knowledge (SQL, Oracle, .NET)

Job Description

Primary Duties and Responsibilities:

  • Provide application related technical solutions for customers/users
  • Daily Production support tasks – Work on incidents in ServiceNow ticketing tool like acknowledging, responding with proper updates and determine solution.
  • Diagnose, troubleshoot, repair, and maintain application components to ensure the smooth running of systems
  • Optimize software application performance, install updates, and perform debugging procedures
  • Enhance existing process/ system/ manual tasks on applications assigned and should be able to come up with automated solutions for the mundane tasks
  • Debug to provide Root Cause Analysis and to provide permanent fixes

Required Skills:

  • 5+ years of overall experience
  • Minimum 3 to 5 years of experience in technologies - Oracle, SQL Server, Teradata, JSP, HTML, JAVASCRIPT, XML, ASP.NET MVC, C#, Bootstrap 3, Java Script, ClearCase, FTS on support projects (medium/high complexity)
  • Experience of any workload management tool preferably GSEP and TFS
  • Good and quality interpretation, written, communication and documentation skills

Interpersonal Skills:

  • Strong Communication skills? 
  • Self-Directed Learner / Desire to learn new technologies? 
  • Ability to adapt quickly and lead change? 
  • Work effectively in a?team-based?organization? 
  • Multitasking and ability to work in a high-pressured environment, extra hours, and weekend (when required)?